Customer Service
At Acme Homes, customer service is our top priority. We offer after-sales support to our home buyers in a three-step program during the first year of possession, as follows:
- LPre-Delivery Items will be recorded during the inspection together with your Acme Homes Representative.
- L30 Day items should be recorded on the specified form which is in your Tarion homeowner information package or by registering with ‘My Home’, Tarion’s online warranty service site. Please submit a copy of the form to Acme Homes within the first 30 days of possession.
- LYear-End items should also be recorded on a specified form which is in your Tarion homeowner information package or by registering with ‘My Home’, Tarion’s online warranty service site. Please submit a copy of the form to Acme Homes within the last 30 days of the first year of possession.
Emergency Service Request
Emergency service requests should be directed to the urgent contact number(s) you will be provided with in your HIP.
Warranty Service
Submit a Request
Please use the form below to submit your warranty service request.
Phone
647-339-2263 (ACME)
service@acme-homes.ca
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